FIPMS is an online platform to facilitate competent authorities of the exporting countries/places in uploading required documents in connection to establishing import protocols for Game, Meat, Poultry and Eggs (GMPE) with the Hong Kong Special Administrative Region (HKSAR) and application of adding new establishments into the approval lists. It also allows the authorities to view their established import protocols.

FIPMS allows the users to upload files in various sizes (maximum size of each file not more than 200MB) via the platform during the application for import protocols. The system also serves as a centralised database which enables users to check the current situation of the established import protocols and other related information.

To maintain system security, we recommend officials of the Consulate General or the food regulatory authority be responsible for the application of new import protocols and/or managing established import protocols for GMPE to open an FIPMS account.

When an exporting country/place requires the create a new FIPMS account, officials of the Consulate General or the food regulatory authority can send the name, organisation name and email address of the proposed user to cfsfipms@fehd.gov.hk for the creation of the account. The CFS will reply to the proposed user with details to invite the registration of the FIPMS account.

Yes, all valid account holders have the same access rights.

The name, email address and organisation name must be provided to create a new account. The post title and contact number are optional. The registered email will serve as the login ID and receive a One-time Password (OTP) to log into the FIPMS.

You can log into the FIPMS immediately after completing your registration.

On the FIPMS login page, click “Forgot Password?” and enter your registered email address. You will receive an email to reset your password.

For security, users are automatically logged out after 24 hours of inactivity.

No, an FIPMS account user can only log into the system on one computer at a time. If a user logs into FIPMS from another computer (browser) at the same time, the system will automatically log out from the original browser.

The FIPMS supports Apple Safari, Google Chrome, Microsoft Edge and Mozilla Firefox.

Supported file formats are ".doc", ".docx", ".xls", ".xlsx", ".jpg", ".jpeg", ".png", ".pdf", ".avi" and ".mp4". Each file must be not larger than 200MB and the resolution of scanned documents should be at least 200 dpi.

Please refer to the tutorial videos and user manual. For more information, you may click here for support.